San Juan Marriott Resort And Stellaris Casino, San Juan

My stay at this hotel had its ups and downs. The beach was stunning and the staff was consistently warm and welcoming, which definitely enhanced my experience. However, the pool was a bit small and finding a lounge chair was a challenge if you arrived later in the morning. Additionally, some amenities still hadn’t fully recovered post-storm, leaving a gap that could be improved.

I had a fantastic experience at this hotel with great customer service and a wonderful atmosphere. However, check-in was a hassle, and I faced difficulties with pool towels and dining service. Overall, the property is beautiful, and I loved the Puerto Rican culture, but some service issues still need to be addressed.

My stay had its ups and downs. The location is great, right by the beach, and the hotel has a nice pool area that the kids loved. However, my room experience was inconsistent; the first room had a musty smell and was quite noisy due to a concert nearby. The service could be more attentive, as sometimes I faced long waits at the front desk. Overall, it's decent for families, but there may be better options in San Juan.

Our stay at the hotel was marred by several issues that left us feeling quite disappointed. While the location is great, being just across from the beach, the room cleanliness was subpar and the dining options were overpriced. Plus, the service felt disorganized, especially with the strange tipping policy for room service. Despite its potential, we wouldn't recommend it without major improvements.